An emergency is a repair that endangers your health, security, or protection or can cause considerable damage to your home, including flooding or a total loss of electricity or water.
How quickly will we attend to your emergency repair?
If your repair is an emergency, we will be with you within 4 hours – but please note that a safe repair may take up to 24 hours.
Once the safe repair is complete, another appointment will be made for a permanent repair.
